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FAQ

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  • Are there any special requirements/suggestions for students with chronic medical or psychological problems? [TOP]
    • Students should consult with their physicians, psychologists or counsellors extensively regarding study abroad plans. They should also self-disclose to the program administrators about their circumstances. This will allow the program administrators to appropriately accommodate the students. Students should also continue their prescribed medications while abroad, which may mean bringing a supply sufficient for the duration of the trip.
  • What about Bird Flu?
    • Bird Flu is not currently an issue, however should it become a concern our actions would always be dictated by the safety of the students. In the event that a program is cancelled due to Bird Flu, the refund policy would apply.
  • Where can I find reliable health information to prepare for my trip? [TOP]
    • For health information, including which vaccines are required for visiting a specific country, see the Centers for Disease Control and Prevention (CDC) website at http://www.cdc.gov/travel/.
  • What has oe-studyabroad done to address security and safety concerns abroad? [TOP]
    • We have contingency plans for emergency situations on-site. We also register our students with the local U.S. embassy or consulate and encourage students to follow recommended safety guidelines for living abroad.
  • Will you cancel any programs? [TOP]
    • The decision to suspend or cancel a program is not taken lightly. A decision to suspend or cancel a program abroad would be informed by conversations with the following parties: The in-country staff; U.S. Embassy officials in-country; other officials from U.S. agencies and/or NGO's; the appropriate U.S. State Department country Desk Officer(s); and our own assessment of certain events. Those events include the following (not in rank order): Declaration of war by the U.S. against the country where the program is located or an adjacent neighbor; declaration of war by a third country against the country of the programs location; significant terrorist activity in the program city or country; inability of the local staff to organize and carry out an academic program; disruption of public utilities and/or services; wide-spread civil unrest, violence and/or rioting; a declaration of martial law in the program city; recommendation of suspension/cancellation by the program staff in-country; and/or travel warning and/or specific directive by the U.S. State Department and/or U.S. Embassy.
  • What happens if you cancel a study abroad program? [TOP]
    • In the unlikely event local or world conditions should lead us to suspend or cancel a specific study abroad program, causing no academic credit to be awarded, full refunds will be made unless the cancellation is due to political, natural, technological or other catastrophes beyond its control, in which case we will be able to refund only uncommitted and recoverable funds.

      If we terminate a program early but make arrangements for students to earn full or partial credit, the refund amount would reflect this. Whether or not credit would be awarded would depend on the particular program and when the suspension or cancellation took place.